1. Introduction

Skatt (referred to as “Skatt”, “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

• Identity Information: Name, date of birth, and gender;
• Contact Information: Email address, phone number, and delivery address;
• Payment Information: Credit/debit card details or other payment details;
• Account Information: Login credentials, purchase history, and preferences;
• Technical Information: IP address, browser type, operating system, and browsing behaviour on our website;
• Seller Information: Business registration details, banking information for payments, and other relevant seller details; and
• Other Information: Any information you provide to us voluntarily, such as through customer service inquiries or surveys.

3. How We Collect Information

We collect personal information directly from you through:

• Account registration;
• Placing orders on our Website;
• Subscribing to our newsletter;
• Contacting us via email, phone, or live chat;
• Browsing our products and services or otherwise interacting with our Website; and
• Participating in promotions, surveys, or competitions.

We may also collect information automatically through cookies and similar technologies when you visit our Website. For more information, see our Cookie Policy.

4. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders;
• To provide customer support and respond to inquiries;
• To personalize your shopping experience;
• To process your returns or refunds in accordance with our Terms & Conditions;
• To facilitate transactions between buyers and sellers on our Website;

• To send promotional emails, newsletters, and offers (with your consent);
• To improve our website, products, and services; and
• To comply with legal obligations and resolve disputes.

5. Disclosure of Your Information

We may disclose your personal information to:

• Service Providers: Third-party vendors that assist with payment processing, shipping, marketing, and IT services.
• Business Partners: For joint marketing or promotional activities.
• Sellers: Limited customer information may be shared with sellers to facilitate order fulfillment (eg. delivery address).
• Legal Authorities: If required by law or to protect our legal rights.

We do not sell or rent your personal information to third parties.

6. Data Security

We implement robust security measures to protect your personal information, including encryption, firewalls, and secure servers. However, while we endeavour to protect the personal information of users of our website, we cannot guarantee the security of the information you disclose online. You disclose that information at your own risk. No method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

If we transfer your personal information outside Australia, we will ensure that the recipient complies with the Australian Privacy Principles or equivalent standards.

8. Your Rights

Under the Privacy Act, you have the right to:

• Access your personal information.
• Request correction of inaccurate or outdated information.
• Withdraw consent for marketing communications.
• Lodge a complaint about how we handle your personal information.

To exercise these rights, please contact us.

9. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember user preferences and analyze website traffic. You can manage your cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. General

This Privacy Policy and your use of this Website shall be governed in all respects by the laws of Queensland, Australia  and you agree to submit to the exclusive jurisdiction of the courts of Australia.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us.

By using our Website and services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.